Refund policy

RETURN AND REFUND POLICY

Navadwipa Experiences is committed to offering transformative experiences. We understand that unforeseen circumstances may arise, which is why we have established the following cancellation policy:

GRACE PERIOD (24 HOURS): If you cancel within 24 hours of making your reservation, you will receive a 100% refund with no deductions, provided the cancellation occurs more than 60 days before the departure date.

CANCELLATIONS BY THE CLIENT:

• More than 60 days before the trip : 95% refund. A 5% fee is retained to cover administrative and banking expenses.
• More than 30 days before the trip : 50% refund of the amount paid. 50% is retained for administrative expenses and confirmed reservations.
• Between 15-29 days before the trip : 25% refund of the amount paid. Most services are already confirmed and paid.
• Less than 15 days before the trip : No refund. All services are confirmed and paid to suppliers.

CANCELLATION BY NAVADWIPA EXPERIENCES:

If for reasons of force majeure (natural disasters, pandemics, political conflicts, government restrictions) we must cancel the trip:

• A refund of the amount paid will be offered MINUS non-recoverable expenses already paid to suppliers.
• Or 100% credit for a future expedition (without deduction of expenses).

TRAVEL INSURANCE:

We STRONGLY recommend purchasing travel insurance that covers cancellations, medical emergencies, and repatriation.

Last updated: January 2026